Privacy Policy

Introduction

CourtHQ, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Personal identification information (name, email address, phone number)
• Account credentials and profile information
• Payment-related information, such as transaction details and billing metadata
• Communication preferences and correspondence
• Usage data and analytics information

CourtHQ does not collect or store full credit or debit card numbers. Payments are processed securely by third-party payment processors, including Stripe.

Location Information

We do not collect or access your device's precise location unless you explicitly authorize such access through your device settings. If you do not enable location permissions, we may use approximate location information that you voluntarily provide, such as your ZIP or postal code, to display nearby locations, recommend relevant services, and support core platform functionality. Location information is used strictly to the extent necessary to operate, maintain, and improve the platform.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Personalize your experience on our platform

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@courthq.ai.